Access
Do I need to pay to use Arinavo features?
The current app experience makes the main practice, translation, and notes features available directly inside the workspace.
Support
Arinavo Support
Send support requests to support@arinavo.com. Include the feature name, language pair, and the step where the issue happened.
Setup
Why is a feature not responding?
Check that the home language and target language are selected, required permissions are enabled, and the network connection is available. If the issue continues, contact support with the exact step that failed.
Translation
How do I translate text from another app?
Use Quick Translate for short copied text. If the text appears inside a screenshot or photo, use Visual Translate instead.
Permissions
Why does Arinavo request camera or photo access?
Those permissions are used when the user captures or selects an image for profile setup or Visual Translate.
Voice
Why does Arinavo request microphone access?
Microphone permission is used for voice practice and voice input features such as Coach Chat and Speak Session.
Community
How do I report inappropriate content?
Open the relevant note and use the available report or moderation action inside the feed or detail view.
Profile
How do I change my study languages?
Open the language setup area in the workspace and update the home language or target language before starting the next practice flow.